UNITAR Online Catalogue

Cross-Cultural Communication: Developing cultural awareness, competences and skills - 2025

Diplomacia Multilateral

Plazo
Tipo
Course
Ubicación
Web-based
Fecha
to
Duración
4 Weeks
Área del programa
Peace Security and Diplomacy, Multilateral Diplomacy
Precio
600,00 US$
Correo Electrónico del Centro de Coordinación del Evento
mdp-elearning@unitar.org
Número del Centro de Coordinación del evento
0229178810

Antecedentes

In today's world, individuals and organizations need to navigate intercultural situations and interactions on a daily basis. Cross-cultural competences need to be developed constantly in order to operate effectively in these multilateral settings, avoid misunderstandings and prejudices in negotiation and communication processes. In that context, the awareness of culture's effects on interactions, refined sensitivity, and competences and skills can enhance interactions within international relations and will consequently lead to more constructive outcomes.

Objetivos del evento

The general objective of this e-Learning course is to develop the understanding of culture's effects on communication in the international field of work. With the focus on cultural awareness development, this course will teach valuable tools to enhance competences and skills to navigate intercultural interactions for improved and sustainable international relations.

Objetivos del aprendizaje

The Learning Objectives for this course are the following:

  • Enhance knowledge about concepts of culture;
  • Explore challenges of cross-cultural communication;
  • Expand the participant's cross-cultural competences;
  • Deepen the knowledge about negotiations and leadership in a cross-cultural context.

Contenido y estructura

The course content will include the following content:

  • Concepts and dimensions of culture;
  • Cross-cultural communication;
  • Cross-cultural competence;
  • Working in international contexts;
  • Cross-cultural negotiations. 

Metodología

This online course is moderated by an intercultural consultant, asynchronous, and places emphasis on online discussions and self-paced learning. The participants will be primarily responsible for their own learning over the four-week span of the course. The course will consist of the following components:

  • Compulsory and optional reading material, intended to teach the basic concepts and principles of the lesson's subject-matter;
  • Additional audio-visual and reading material related to the lessons;
  • Discussion board sessions at the end of each module. To be eligible for the course certificate, a passing grade of 80% on participation and test assessments is required;
  • A Community Discussion Board will be available for participants to post questions or comments visible to the instructor and other participants. This discussion board will be moderated by the trainer and UNITAR;

Estimated learning time: minimum of 30 hours.

Participants will be eligible to receive a certificate of completion after the successful completion of the course.

Público objetivo

The course targets mid to senior-level governmental officials as well as staff of intergovernmental and nongovernmental organizations. It also targets entry-level and mid-career diplomats and private and public sector specialists. Moreover, young professionals from related fields are welcome. Postgraduate students with relevant experience in multicultural working environments are also encouraged to apply.

Información adicional

Payment information

We highly recommend credit card payments. Registration will be closed as soon as the course is full and your place will be secured once your payment is confirmed.

For more information, please consult the UNITAR Multilateral Diplomacy Programme website or contact mdp-elearning [at] unitar.org (mdp-elearning[at]unitar[dot]org) 

Admission requirements

There are no specific admission requirements. Participants who wish to enrol in one particular course without being awarded a diploma can still do so. 

  • Have a good command of the English language
  • Be at ease with Zoom, Office 365, and basic computer skills 

Discount for Eastwest European Institute Alumni 

Alumni from the Eastwest European Institute can benefit from a 10% discount for this training. After you complete your application, kindly send your Eastwest Certificate to diplomacy [at] unitar.org (diplomacy[at]unitar[dot]org). UNITAR will verify your alumni status and, upon confirmation of the latter, apply the discount. 

Technical requirements 

UNITAR recommends the following as a minimum in hardware and software to take our e-Learning courses. Please consult your Network Administrator or Systems person to ensure that you have the following:

  • Platform: Windows 10 or 11; MacOS 10.15 Catalina, 11 Big Sur, and 12 Monterey; Linux
  • Software:  Adobe Acrobat Reader, Microsoft Office (Windows or Mac) or Open Office
  • Browser: Microsoft Edge; Safari; Google Chrome; t works better with Firefox 3.6 or higher.

Note that JavaScript, Cookies and Pop-ups must be enabled.