UNITAR Online Catalogue

CIFAL Durban - Conflict Management Training

Personas

Plazo
Tipo
Course
Ubicación
Durban, South Africa
Fecha
to
Duración
4 Days
Área del programa
Decentralize Cooperation Programme
Precio
0,00 US$
Correo Electrónico del Centro de Coordinación del Evento
Mpilo.Ngubane@durban.gov.za
Colaboración

CIFAL Durban, eThekwini Municipality

Antecedentes

Conflict Management Training- capacitate officials how to handle, de-escalate, and resolve workplace or community-related conflicts constructively. 

Objetivos del aprendizaje

  1. Conflict Management Training –  
  • Recognize early warning signs of conflict in local government settings. 
  • Apply effective de-escalation and communication techniques. 
  • Facilitate or participate in mediation processes using structured tools. 

Contenido y estructura

Conflict Management Training - unit standard training to municipal employees  

Metodología

  1. Conflict Management Training –  

The course is offered in Synchronous learning: 

  • Presentations and Interactive lectures online and face to face 
  • Workshops and exercises, applying collaboration with peers across departments and interact with peers on virtual classrooms. 
  • Apply knowledge immediately through live discussions, group work,  breakout rooms, and simulations. 

Público objetivo

Municipal Officials