UNITAR Online Catalogue

CIFAL Durban - Conflict Management Training

Population

Date limite
Type
Course
Emplacement
Durban, South Africa
Date
to
Durée
4 Days
Zone du programme
Decentralize Cooperation Programme
Prix
0.00 $US
Personne de référence de l'évenement
Mpilo.Ngubane@durban.gov.za
Partenariat

CIFAL Durban, eThekwini Municipality

Arrière plan

Conflict Management Training- capacitate officials how to handle, de-escalate, and resolve workplace or community-related conflicts constructively. 

Objectifs d'apprentissage

  1. Conflict Management Training –  
  • Recognize early warning signs of conflict in local government settings. 
  • Apply effective de-escalation and communication techniques. 
  • Facilitate or participate in mediation processes using structured tools. 

Contenu et structure

Conflict Management Training - unit standard training to municipal employees  

Méthodologie

  1. Conflict Management Training –  

The course is offered in Synchronous learning: 

  • Presentations and Interactive lectures online and face to face 
  • Workshops and exercises, applying collaboration with peers across departments and interact with peers on virtual classrooms. 
  • Apply knowledge immediately through live discussions, group work,  breakout rooms, and simulations. 

Audience visée

Municipal Officials