UNITAR Online Catalogue
CIFAL Durban - Conflict Management Training
People
Type
Course
Location
Durban, South Africa
Date
to
Duration
4 Days
Programme Area
Decentralize Cooperation Programme
Price
$0.00
Event Focal Point Email
Mpilo.Ngubane@durban.gov.za
Partnership
CIFAL Durban, eThekwini Municipality
Background
Conflict Management Training- capacitate officials how to handle, de-escalate, and resolve workplace or community-related conflicts constructively.
Learning Objectives
- Conflict Management Training –
- Recognize early warning signs of conflict in local government settings.
- Apply effective de-escalation and communication techniques.
- Facilitate or participate in mediation processes using structured tools.
Content and Structure
Conflict Management Training - unit standard training to municipal employees
Methodology
- Conflict Management Training –
The course is offered in Synchronous learning:
- Presentations and Interactive lectures online and face to face
- Workshops and exercises, applying collaboration with peers across departments and interact with peers on virtual classrooms.
- Apply knowledge immediately through live discussions, group work, breakout rooms, and simulations.
Targeted Audience
Municipal Officials