UNITAR Online Catalogue

CIFAL Durban - Conflict Management Training

人类

截止日期
种类
Course
位置
Durban, South Africa
日期
to
期限
4 Days
项目领域
Decentralize Cooperation Programme
价格
US$0.00
活动协调人email
Mpilo.Ngubane@durban.gov.za
合伙

CIFAL Durban, eThekwini Municipality

背景信息

Conflict Management Training- capacitate officials how to handle, de-escalate, and resolve workplace or community-related conflicts constructively. 

学习目标

  1. Conflict Management Training –  
  • Recognize early warning signs of conflict in local government settings. 
  • Apply effective de-escalation and communication techniques. 
  • Facilitate or participate in mediation processes using structured tools. 

内容和框架

Conflict Management Training - unit standard training to municipal employees  

方法

  1. Conflict Management Training –  

The course is offered in Synchronous learning: 

  • Presentations and Interactive lectures online and face to face 
  • Workshops and exercises, applying collaboration with peers across departments and interact with peers on virtual classrooms. 
  • Apply knowledge immediately through live discussions, group work,  breakout rooms, and simulations. 

目标受众

Municipal Officials