Type
Course
CIFAL Durban - Conflict Management Training
Location
Durban, South Africa
Date
-
Duration
4 Days
Programme Area
Decentralize Cooperation Programme
Registration
Open-registration event
Mode of Delivery
Blended
Language(s)
English
Pillar
People
Partnership
CIFAL Durban, eThekwini Municipality
Background
Conflict Management Training- capacitate officials how to handle, de-escalate, and resolve workplace or community-related conflicts constructively.
Learning Objectives
- Conflict Management Training –
- Recognize early warning signs of conflict in local government settings.
- Apply effective de-escalation and communication techniques.
- Facilitate or participate in mediation processes using structured tools.
Content and Structure
Conflict Management Training - unit standard training to municipal employees
Methodology
- Conflict Management Training –
The course is offered in Synchronous learning:
- Presentations and Interactive lectures online and face to face
- Workshops and exercises, applying collaboration with peers across departments and interact with peers on virtual classrooms.
- Apply knowledge immediately through live discussions, group work, breakout rooms, and simulations.
Targeted Audience
Municipal Officials
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